Privacy Policy

Your privacy is important to us. This Privacy Policy (“Policy”) explains the ways in which we collect, use and protect the information that may be used to personally identify you (“Personal Information”). We encourage you to read this Privacy Policy carefully when using our website or services. By accessing or using our website or any of our applications, you consent to the practices described in this Privacy Policy. 

Personal Information That You Provide To Us

We collect information that you give us when you contact us, or otherwise access or use our website or any of our applications. Specifically, the foregoing includes: 

• Identity and contact details (including name, email address, postal address, and phone number);
• Internet protocol address (i.e., IP address);
• Mobile device ID number and non-email authentication if you access the site from a mobile application;
• Profile picture and social media account information;
• Employment information from job applicants.

How Do We Use The Personal Information 

We use the information we collect to: 

• Solicit input and feedback to improve our services and your overall user experience; 
• Respond to your comments and questions and provide customer service;
• Link or combine user information with other Personal Information to validate identity;
• Evaluate employment information to assess your potential to become a SAT employee;
• Facilitate your access to our partners’ services and resources;
• Analyze how you use the services with tools such as Google Analytics and other tools to help us understand traffic patterns and know if there are problems with the services;
• Run or authorize third parties to run statistical research on individual or aggregate trends;
• Detect and prevent fraud and other unauthorized activity and enforce our Terms & Conditions;
• Comply with applicable legal requirements, as well as relevant industry standards.

In addition to the uses described above, we may use personal information that we collect for other purposes that are disclosed to you at the time we collect the information, or with your consent.

Sharing Personal And Non-Personal Information

We do not re-distribute, rent, sell, or share your Personal Information with other people or non-affiliated third parties except with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. 

To help us do our work, we may provide limited access to some of your Personal Information to the following third parties:

• Partners: when you communicate with us by email, submit an online request through our site, request a quote or information, purchase a product or service, the personal information you provide may be shared with our partners to process or respond to your request, provide you with the products or services you requested, or complete a transaction.
• Service Providers: when we engage third parties to perform services on our behalf, such services include cloud computing, hosting, data storage, security, analytics and data analysis, marketing, customer service, and surveys. When using third-party providers and partners, SAT will enter into a data processing agreement to safeguard your privacy rights.
• Governmental bodies and official authorities: we will also share Personal Information with governmental organizations or officials if we have a good-faith belief that access, use, preservation, or disclosure of your Personal Information is reasonably necessary to detect or protect against fraud or security issues, meet any enforceable government request, defend against legal claims, or protect against harm our legal rights or safety.

Use Of Tracking Technologies 

A “cookie” is a small file placed on your hard drive by some of our web pages. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major transactional websites in much the same way we use them in our services. You may delete and block all cookies from our services, but parts of the services may not work. Even if you are only browsing the services, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the website) is automatically collected about you. This information will be collected every time you access the services and it will be used for the purposes outlined in this Privacy Policy. You can reduce the information cookies collected from your device. An easy way of doing this is often to change the settings in your browser. If you do that you should know that (a) your use of the services may be adversely affected (and possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience may be adversely affected. You find out how to make these changes to your browser at this site: www.allaboutcookies.org/manage-cookies/. Unless you have adjusted your browser settings so that it will refuse cookies, our system will send cookies as soon as access our services. By using the services, you consent to the above unless you change your browser settings.

Protecting Your Personal Information

We take reasonable steps to protect your Personal Information against unauthorized access, alteration, disclosure, misuse, or destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. The safety and security of your Personal Information also depends on you. We further protect your Personal Information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your Personal Information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using the website, you acknowledge that you understand and agree to assume these risks. We retain your personal data while your account is in existence, active or is needed to provide you services. Additionally, we may retain personal information even after your account has been closed if retention is reasonably necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, enforce our Terms & Conditions or any other contract entered into between you and us, or if it is not technically feasible to delete your personal information. This includes data you or others provided to us and data generated or inferred from your use of the services.

Linked Websites And Services

We may provide link to other sites or services operated by our affiliates, partners or third parties, and may offer content, functionality, newsletters, or applications developed and maintained by third parties. We do not exercise control over third party sites or services. We are not responsible for the privacy practices of any such third parties. Once you leave our sites or services via a link, enable a third-party service, or click an advertisement, you should check the applicable privacy policy of the third-party’s site or service. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization, or representation of our affiliation with that third party nor is it an endorsement of their privacy or information security policies or practices.

We may also provide social media features on our sites and services that enable you to share personal information with your social network(s) and to interact with our sites and services. Depending on the features, your use of these features may result in the collection or sharing of personal information about you. We encourage you to review the privacy policies and settings on the social media site(s) with which you interact.

Period Of Storage

We retain your personal information while your account is active or as needed to provide you services. Additionally, we may retain personal information even after your account has been closed if retention is reasonably necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, enforce our Terms & Conditions or any other contract entered into between you and us, or if it is not technically feasible to delete your personal information.

Contacting Us

If you have any questions or concerns about our privacy practices, please contact us or write to webmaster@sat.ae or send regular mail to the following address:

S.A.T. Trading L.L.C.

P.O. Box: 182174, 

Dubai, U.A.E.

Changes To This Privacy Policy

We reserve the right to change this Policy at any time and if we do, we will update it on this page and modify the “Last Updated” date. We encourage you to periodically check our website, including this Privacy page, for updates and any change that may affect you. You acknowledge that your continued use of our website after we publish about our changes to this Policy means that the collection, use and sharing of your Personal Information is subject to the updated Policy.

Last Updated: July 7, 2020